If your order has a defect, such as the wrong design or color compared to the online image, you can accept a return. To start this process, please send us close-up photos of the products within 7 business days of receiving the product. Clearly state the specific issues you are experiencing (e.g. wrong design, defective product, etc.). You must contact us within these 7 days with the necessary photos to qualify for a 14-day return. Requests made after 7 days will not be accepted.
Learn more about our return and exchange policy.
Dennis L. (verified owner) –
I live in NC and my granddaughter lives in Texas. I sent her the love knot necklace in a mahogany box with an LED light in it. You can see the light and the tears in her eyes when she opened it and read it. She loves it and that makes me a very happy paw paw.