At NxbPrints.Com, we strive to provide exceptional service and care for our customers. Your satisfaction is our top priority, and we aim to make your shopping experience with us as smooth and enjoyable as possible.

Returns

We accept returns under the following conditions:

• All items must be brand new, unworn, unwashed, and in original condition.
• All items must be returned to us within 30 days of the delivery date.
• An invoice must be included in the return package.
• No returns for customized orders or orders that use a promo code or during any sales 15% off or more.
• We will gladly take care of any defective products.
• Any items sent to us without our approval first will not be accepted.

Exchanges

We accept exchanges under the following conditions:

• All items must be brand new, unworn, unwashed, and in original condition.
• All items must be returned to us within 30 days of the delivery date.
• Original shipping charges are not refundable.
• An invoice must be included in the return package.
• No exchanges for customized orders.
• We will gladly take care of any defective products.
• Any items sent to us without our approval first will not be accepted.

Refunds

After we receive and inspect your return, we’ll email you to confirm receipt of your item(s). We’ll then notify you of the approval or rejection of your refund. If your refund is approved,we will initiate the reimbursement. It will be processed, and a credit will be applied to your original method of payment. Typically, you can expect to see the refund reflected in your account within 2-5 business days, depending on your bank’s processing time.

Cancellations

Orders can only be canceled within 6 hours of placing them.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us. We are committed to ensuring your satisfaction with every purchase. If you have any questions or concerns regarding our returns, exchanges, or refunds policy, please don’t hesitate to contact us. Your feedback is valuable to us, and we are here to help.

Return, Exchange, or Refund Process

Contact us via E-mail or Facebook Messages from our page. Once we receive your request, our manager will contact you with instructions and other important information.